Data Protection

Jaya live's Privacy Policy
Fully in English

Your personal information is extremely important to us. This privacy policy explains how your data is collected, used, and protected.

Last Updated: 1 January 2026

How We Protect Your Data

A quick overview of jaya live's core pillars of privacy protection

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can read your data while it is in transit.

Secure Data Storage

Your personal data is stored on secure servers, protected by multiple layers of security to prevent unauthorized access.

No Sale of Data

Jaya live never sells or rents your personal data to third parties. Your privacy is our priority.

Minimal Data Collection

We only collect data that is strictly necessary to provide our services. We never ask for information we don't need.

Regular Security Audits

Our systems undergo regular security testing. Any vulnerabilities identified are addressed promptly.

Your Controls

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

jaya live Your privacy is our top priority. Reading this privacy policy will tell you what data we collect, why we collect it, and how we keep it safe.

1

Introduction & Applicability

This Privacy Policy jaya liveApplies to -'s website, mobile app, and all related services. jaya liveBy using any of -'s services, you are agreeing to this privacy policy.

We believe that protecting every user's data is a fundamental right. jaya live We are committed to full transparency — everything we do and don't do with your data is clearly stated in this policy.

This privacy policy has been prepared in accordance with applicable data protection regulations in Bangladesh and follows international best practices.

2

What Data We Collect

jaya live A variety of information is collected in order to provide our services. A detailed breakdown is listed below:

Data Type Example Reason for Collection
Identity-Related Full name, date of birth, national ID number Account Verification & KYC
Contact Information Mobile number, email address Account Registration & Support
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, device model, OS version Security & Fraud Prevention
Usage Data Login time, bet history, page visits Service Improvement
Location Data Country, city (approximate) Ensuring Geo-Restriction Compliance

We never store your full bank account number or card details. All financial information is secured with encryption.

3

How Your Information Is Used

jaya live Collected data is used for specific, limited purposes only. We never use your data for anything outside this list.

  • To create and manage your account and keep it secure.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and resolve complaints.
  • To prevent fraud, money laundering, and illegal activity.
  • To fulfill legal obligations and respond to queries from regulatory authorities.
  • To send you bonus and promotional offers based on your preferences.
  • To improve platform performance and enhance the user experience.
  • To implement responsible gaming policies.

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time through your account settings or by contacting support.

4

Cookies & Tracking Technologies

jaya live-'s website and app use cookies and similar technologies to enhance your browsing experience and make the platform more effective.

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences and settings. These are optional.
  • Analytics Cookies: Used to analyze site usage. Data collected is anonymized.
  • Local Storage: Some data is temporarily stored on your device to improve app performance.

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain services.

5

Data Sharing & Third Parties

jaya live never sells your personal data. However, limited information may be shared with trusted parties in specific circumstances.

  • Payment Processors: bKash, Nagad, and other approved payment gateways — for transaction processing only.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
  • Technology Partners: Server hosting and security service providers — bound by strict confidentiality agreements.
  • Fraud Prevention: Limited data may be shared with anti-money laundering authorities when required.

None of our third-party partners may use your data for their own purposes. All partners are required to comply with jaya live's strict privacy standards.

6

Data Protection Methods

jaya live uses the latest technology and methods to protect your data. Our security infrastructure is built across multiple layers.

  • All data transfers are encrypted using TLS 1.3 protocol.
  • Stored data is secured with AES-256 encryption.
  • Two-factor authentication (2FA) is available.
  • Regular security penetration testing is conducted.
  • Real-time fraud detection system is active.
  • Server access is strictly controlled and fully logged.
  • Data backups are stored securely at a separate location.

In the event of a data security incident jaya live will promptly notify the relevant users and take the necessary action.

7

Data Retention Period

jaya live Your data is not retained beyond what is necessary. However, certain information may be kept for a defined period after account closure to meet legal requirements.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Financial Transactions 7 years Financial Regulatory Compliance
KYC Documents 5 years after account closure Anti-Money Laundering Laws
Log & Session Data 90 days Security & Fraud Prevention
Marketing Preferences Until opt-out Communications Management

Once the retention period expires, your data is securely deleted or anonymized.

8

Your Privacy Rights

jaya liveAs a user of -, you have several rights over your own data. Contact our support team to exercise any of these rights.

Right to Access

You have the right to know what data we hold about you.

Right to Rectification

You have the right to correct any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restriction of Processing

In certain cases, you may request that the processing of your data be restricted.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Object

You have the right to object to the use of your data for specific purposes.

To exercise these rights support@jayalive.app-. We will respond within 30 days.

9

Children's Privacy Protection

jaya live Strictly enforces an 18+ policy and does not collect data from minors. If we become aware that we hold information belonging to a minor, we will delete it immediately and close the associated account.

If any child or minor in your household is using jaya live, please notify us immediately at support@jayalive.app. We will take prompt action.

10

Privacy Policy Updates

jaya live may update this privacy policy when necessary. For any significant changes, we will notify you via your registered mobile number or email.

Continued use of the platform after any changes will be considered your acceptance of the updated privacy policy. Check the "Last Updated" date at the top of the page to see whether the policy has changed.

Visit this page regularly to stay up to date on any changes.

11

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. We're always here to help.

Email
support@jayalive.app
Support Hours
24 hours, 7 days

We typically respond to all privacy-related requests within 24 to 48 hours. Complex cases may take up to 30 business days.

Enjoy Safely on jaya live

Your privacy is fully protected. Register now and enjoy entertainment on a platform you can trust.

18+ only. Play responsibly. Your information is completely secure.

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