Legal Document

Jaya live's Terms & Conditions
Fully in English

Please read the following terms and conditions carefully before using this platform. These terms form a binding agreement between you and jaya live.

Last Updated: January 1, 2026

Key Terms at a Glance

A summary of the key highlights of jaya live's terms and conditions

Age Requirement & Eligibility

You must be 18 years of age or older to use jaya live. Accounts belonging to minors will be closed immediately.

Payment & Withdrawal Policy

All deposit and withdrawal requests are processed in accordance with our guidelines. KYC verification is mandatory to prevent fraud.

Bonus Terms & Conditions

Each bonus offer carries its own wagering conditions. Please read the specific terms carefully before accepting any bonus.

Account Security

Each user is responsible for the security of their own account. Sharing passwords or opening multiple accounts is strictly prohibited.

Prohibited Activities

Any fraudulent activity, use of bots, or account manipulation on the platform is strictly prohibited.

Right to Amend Terms

Jaya live reserves the right to modify these Terms & Conditions at any time. Users will be notified of any changes via email.

These Terms & Conditions jaya liveapplies to the use of all services. By creating or using an account on this platform, you are considered to have agreed to all these terms.

1

General Terms & Introduction to the Agreement

jaya live An online Sports Betting and gaming platform providing entertainment services for users in Bangladesh. These terms and conditions ("Terms") jaya live and forms a legally binding agreement between its users.

By accessing this platform, creating an account, or using any of our services, you fully and unconditionally agree to these terms and conditions. If you do not agree, please refrain from using this platform.

jaya live's terms and conditions may be updated from time to time. The latest version will always be available on this page, along with the date of any changes.

  • These terms and conditions apply only to individuals aged 18 or above.
  • jaya live does not provide services in violation of the laws or regulations of any country.
  • Transactions on this platform can be made in Bangladeshi Taka (BDT) using approved payment methods.
  • These terms and conditions apply automatically to all use of jaya live's services.
2

Account Registration & Personal Information

jaya liverequire you to provide accurate and complete information when opening an account. Accounts created using false or misleading information will be terminated immediately, and the balance may be forfeited.

Each user may only register one account. If the same person is found operating multiple accounts, all associated accounts will be closed. jaya live KYC (Know Your Customer) verification may be initiated at any time.

  • Providing your correct name, mobile number, and date of birth at registration is mandatory.
  • Opening multiple accounts from the same device or IP address is prohibited.
  • Keep your account password confidential and do not share it with anyone.
  • If you notice any suspicious activity on your account, notify support immediately.
  • Mobile number verification must be completed after registration.

Accounts cannot be opened under a corporate or institutional name. Account transfers or sales are strictly prohibited.

3

Age Verification & Adult Eligibility

jaya live Strictly follows an 18+ policy. You must be at least 18 years old to use this platform. By registering, you confirm that you are of legal age.

In suspicious cases, jaya live Copies of a national ID, passport, or birth certificate may be requested at any time. Failure to submit the required documents within the given timeframe will result in temporary account suspension.

Jaya live is committed to protecting minors from gambling. If any child or teenager in your household is using this platform, please contact support immediately.

4

Deposits, Withdrawals & Financial Transactions

jaya liveFinancial transactions can be made via bKash, Nagad, and other approved payment methods. All transactions are processed in Bangladeshi Taka (BDT).

Transaction Type Minimum Amount Maximum Amount Processing Time
Deposit (bKash/Nagad) ৳ 200 ৳ 50,000 Instant
Withdrawal (bKash/Nagad) ৳ 500 ৳ 30,000 15 minutes – 24 hours
Bank Transfer ৳ 1,000 ৳ 1,00,000 1–3 Business Days

KYC verification must be completed before a withdrawal request is processed. Additional verification may be required for first-time withdrawals. jaya live We reserve the right to hold and investigate any transaction that appears suspicious.

  • Deposits must be made using only your own registered payment method.
  • Payments through third parties are not accepted.
  • Accounts may be temporarily suspended in the event of a chargeback or payment dispute.
  • jaya live cooperates with legal authorities to prevent money laundering.
5

Betting Rules & Result Determination

jaya liveAll bets placed are considered final. Once a bet is confirmed, no changes or cancellations are possible, unless an incorrect odds display occurs due to a technical error on the platform.

If an event is cancelled or postponed jaya liveBets will be settled in accordance with the established policies. In most cases, stakes are refunded if an event is cancelled.

  • jaya live reserves the right to cancel any bet placed on incorrectly displayed odds due to a technical error.
  • Accounts flagged for match fixing or unusual betting patterns will be investigated.
  • jaya live is not responsible for any issues arising from internet disconnection during live betting.
  • jaya live reserves the right to set betting limits.
  • Specific betting rules apply for cricket, football, and other sports.
6

Bonus & Promotional Offer Terms

jaya liveAll bonuses and promotional offers are subject to specific terms and conditions. By accepting a bonus, you agree to the associated terms.

To withdraw any bonus, including the welcome bonus, you must meet the specified wagering requirements — typically placing bets totaling a set multiplier of the bonus amount.

  • Each user is eligible for the welcome bonus only once.
  • Bets placed with bonus funds generally require minimum odds of 1.5 or higher.
  • Expired bonuses will be automatically forfeited.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated.
  • jaya live reserves the right to void bonuses if bonus abuse is suspected.

To view the full terms of a bonus offer, Bonus Page Visit us.

7

Prohibited Activities & Fraud Prevention

jaya liveAny form of fraudulent or dishonest activity is strictly prohibited. Violations will result in immediate account closure, and the balance may be forfeited.

  • Betting using bots, scripts, or automated software.
  • Creating multiple accounts to claim bonus offers.
  • Accessing or using another person's account.
  • Money laundering or illegal financial processing.
  • Attempting to hack or gain unauthorized access to the platform's systems.
  • Harassing or defrauding other users.
  • Betting using match-fixing or insider information.

Jaya live reserves the right to cooperate with law enforcement agencies in cases of suspicious activity.

8

Account Closure & Suspension Policy

jaya live reserves the right to close or suspend accounts without prior notice in the following circumstances.

  • In cases of Terms & Conditions violations.
  • If evidence of false information is found.
  • Involvement in prohibited activities.
  • Extended periods of inactivity (over 12 months).
  • At the user's own request.

Users may close their account at any time. Any remaining valid balance will be refunded; however, bonus balances will be forfeited.

9

Responsible Gaming & Addiction Prevention

jaya live believes that entertainment should never become a burden. We take responsible gaming seriously and help users set their own limits.

Every account includes deposit limits, betting limits, and a self-exclusion option. If you or someone you know may have a gambling problem, please seek help immediately.

To view our complete Responsible Gaming guidelines, visit our Responsible Gaming Page Visit us.

10

Privacy & Data Protection Policy

jaya live We are committed to protecting your personal information and will never sell or share it with third parties.

Certain information is collected automatically while you use our platform — such as your IP address, device details, and browsing history — solely to improve service quality and maintain security.

For more details, visit our Privacy Policy Read.

11

Dispute Resolution Process

For any dispute or complaint, please first contact jaya livecustomer support team. We aim to resolve every complaint within 48 hours.

If the matter cannot be resolved through customer support jaya livesenior management. In all dispute resolutions, jaya livedecision shall be considered final and binding.

  • Complaints must be submitted within 30 days.
  • The relevant balance may be temporarily held during a dispute.
  • All disputes will be resolved in accordance with the applicable laws of Bangladesh.
12

Terms & Conditions — Amendment & Update Policy

jaya live reserves the right to modify, amend, or update these Terms & Conditions at any time. Registered users will be notified of significant changes via email or mobile notification.

Continued use of the platform after updated terms have been published will be considered your acceptance of the new terms. We recommend visiting this page regularly to stay informed.

Keep your email address and mobile number up to date in your account to receive notifications about any changes to the Terms.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full effect. jaya liveAny delay or failure to enforce a condition shall not be considered a waiver of that condition.

Contact Us

If you have any questions or need clarification regarding these Terms & Conditions, please get in touch with us.

Email
support@jayalive.app
Support Hours
24 hours, 7 days a week

Join jaya live Today

Read our terms and conditions? Register now and enjoy a safe, secure entertainment experience.

18+ only. Play responsibly. Terms apply.

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